Canopy Circuit: 9 zip lines and 5 suspension bridges

The Selva Maya aerial circuit covers 5 kilometers through the Mayan jungle canopy. The platforms are positioned between 8 and 25 meters high. The equipment provided includes full-body harnesses, protective helmets, reinforced gloves, and self-locking pulleys that meet UIAA standards. Estimated duration of the complete canopy tour: 60 to 75 minutes.

Climbing pyramid and rappelling

The climbing structure reaches a height of 5.5 meters. It is accessible to beginners thanks to its double safety system. The rappel descent takes place facing the void above a semi-open cenote. This stage lasts 30 to 40 minutes. Children aged 5 to 12 can participate in tandem with a guide.

Two cenotes: semi-open and underground cavern

The package includes access to two additional cenotes. The first is semi-open, with the option of jumping from natural platforms. The second is an underground cavern cenote for guided snorkeling with visible stalactites and stalagmites. Water temperature: 24-25°C year-round. Underwater visibility: over 50 meters. Life jackets are mandatory for everyone and are provided at no extra charge.

The park is located between the Labna-Ha and Casa Tortuga cenotes, on Highway 307 at km 240.

Traditional Mayan meal included

The package includes a meal with Mayan pulled pork (cochinita pibil) and chicken tacos, rice, homemade salsas, black beans, fresh tortillas, and a drink (soda, agua de Jamaica, or Mexican beer). Bottled water is available throughout the activity. Vegetarian options are available upon request prior to booking.

Mountain bike: additional option

A 5-kilometer mountain bike trail through the jungle is available for an additional fee. The price is USD 30 per person for a single mountain bike and USD 20 per person for a double mountain bike. This trail typically serves as the access route to the park from the meeting point on Highway 307. The one-way trip takes approximately 25 minutes.

Location and access from tourist areas

Selva Maya Eco Park is located 10 minutes from downtown Tulum, 45 minutes from Playa del Carmen, and 90 minutes from Cancún. Meeting point: Highway 307, km 240, postal code 77780, Tulum, Quintana Roo, Mexico. Riviera Tours México provides transportation from Cancún, Playa del Carmen, Puerto Morelos, Puerto Aventuras, Akumal, and Tulum.

Practical aspects often overlooked: mosquitoes, photos, and vegetarian options

In the tropical jungle, mosquitoes can be present, especially in the morning and after rain. Bring natural mosquito repellent, breathable clothing, and a towel. Professional photos or videos may be available on-site depending on the day's activity. A vegetarian option can be requested at the time of booking.

Available departure slots

Morning slot: 8am to 9am (cool temperatures, golden light, ideal for families). Afternoon slot: 1pm to 2pm (spectacular light in the cenotes). Tours available 7 days a week, subject to availability.

What is the total duration of the excursion from Cancún, Playa del Carmen and Tulum?

The total duration varies depending on the starting point: 8 to 9 hours from Cancún (3.5 hours round-trip transport plus 4 hours on site), 7 to 8 hours from Playa del Carmen (2 hours transport plus activities), and 6 hours from Tulum (40 minutes transport plus 4 hours experience on site).

What is the minimum age for the zip lines and park activities?

The minimum age for the full circuit is 5 years old, with no upper age limit for participants in good physical condition. Children aged 5 to 12 are provided with pediatric harnesses and can ride the ziplines and rappel in tandem with a park guide. The park's weight limit is 240 lbs (approximately 109 kg). Children must be accompanied by a responsible adult during all activities.

Le Transportation depuis mon hôtel est-il inclus dans le prix de 2000 MXN?

Oui, le transport est inclus par Riviera Tours Mexico, avec un supplément variable selon la zone. Les voyageurs de Tulum paient moins en raison de la proximité (12 km). Ceux de Cancún paient davantage (120 km). Riviera Tours Mexico utilise des minibus climatisés de 12 à 15 places avec assurance RC passagers incluse. La confirmation avec heure et numéro du chauffeur arrive par SMS ou WhatsApp la veille.

Do you need to know how to swim for cenotes and snorkeling?

Swimming is not mandatory. Certified life jackets are required for all participants in both cenotes and are provided at no extra charge. A minimum level of water comfort is recommended: being comfortable in the water and able to submerge your face while wearing a mask. Guides will remain in the water to assist participants. Those who do not wish to swim can observe from the banks or the designated platforms.

Is Selva Maya Eco Park suitable for families with children?

Yes, the park is designed for families. The circuit is suitable for children as young as 5. Pediatric harnesses are available, and guides offer tandem ziplines for younger or more nervous participants. The cenotes are accessible to everyone with the provided life jackets. The experience lasts 4 hours on-site, which is manageable for most children. Bring extra snacks for younger children.

Is Selva Maya comparable to Xplor Park? What are the differences?

Selva Maya ( USD) offers a small-group experience in an authentic, pristine jungle, with groups limited to 12 people. Xplor (0-0 USD) is a commercial facility that welcomes over 2,000 visitors daily, with longer wait times but longer ziplines. Selva Maya prioritizes ecological authenticity and value, including two cenotes. Xplor is suitable for families looking for a theme park experience with a variety of activities.

Can pregnant people or people with reduced mobility participate?

Pregnancy is a contraindication for all aerial and climbing activities. Pregnant women can swim in the semi-open cenote and participate in the meal. The park is not wheelchair accessible due to the rugged terrain and the metal stairs required for the circuit. The activity is also not recommended for people with heart conditions or severe back problems.

What is the best season to visit Selva Maya Eco Park?

The dry season, from November to April, offers temperatures between 24 and 30°C and a low probability of rain: this is the most comfortable time to visit. The rainy season, from May to October, is still accessible, with brief tropical showers generally occurring in the late afternoon. Temperatures reach 28 to 35°C, but the cenotes are less crowded. The canopy offers partial protection during light rain. The cenotes remain accessible regardless of the season.

Can we cancel or postpone if the weather conditions are bad?

Light rain does not automatically result in cancellation, as the natural canopy provides partial protection. In the event of hazardous conditions such as thunderstorms or a hurricane, Riviera Tours México will proactively cancel and offer a choice of a full refund or priority rescheduling. Free cancellation is possible up to 24 hours before the scheduled pickup. Rescheduling is also permitted free of charge up to 24 hours before the scheduled pickup, subject to availability.

What payment methods are accepted for booking this adventure tour?

Riviera Tours Mexico accepts international credit cards Visa, Mastercard, and American Express, as well as PayPal for secure transactions and bank transfers for group bookings. Online payment via SSL-encrypted platform is available with immediate email confirmation. Installment payment options are available for groups of 10 or more.

Is a mobile ticket accepted for Selva Maya Eco Adventure Park?

Yes, you can present the confirmation from your phone. Keep the confirmation accessible offline if your mobile connection is weak on Route 307 or in the jungle area.

How long does it take to receive confirmation?

Riviera Tours Mexico usually confirms bookings via WhatsApp during business hours. On third-party platforms, confirmation may depend on availability and take up to 48 hours. For upcoming departures, WhatsApp remains the fastest way to check availability.

Is a mountain bike mandatory or can you do the tour without one?

Mountain biking is an optional extra, not a standard inclusion. It costs USD 30 per person for a single mountain bike or USD 20 per person for a double mountain bike. Please confirm before departure if your group wishes to add it, as payment is usually made on-site.

Where does the Selva Maya activity begin and end?

The activity begins at the Selva Maya Eco Adventure Park meeting point, on Federal Highway 307 at km 240, in Tulum, between Cenotes Labna-Ha and Cenotes Casa Tortuga. It ends at the same meeting point, unless you have booked round-trip transportation with Riviera Tours México.

Should we bring mosquito repellent for this excursion?

Yes. The park is located in a tropical jungle, and mosquitoes can be active, especially in the morning, after rain, and near wetlands. Use a natural mosquito repellent and apply it before entering the jungle, respecting the cenote protection rules.

Can we buy photos or videos after the activity?

Professional photos or videos can be provided after the activity, depending on the day's schedule. This service is not included in the base price. You can also bring a GoPro or action camera with a secure mount.

Is a vegetarian option available for the meal?

Yes, a vegetarian option can be requested at the time of booking. Please notify us before the day of the tour so the team can prepare the meal.